Support
Need help with the billing portal, router setup, or account access? Our support resources are built to get you a fast response.
Ask a question
Send support requests to our team for help with owner registration, voucher management, and payment verification.
Bug reporting
Report issues with the dashboard, integration, or mobile experience so we can fix them quickly.
Technical support
Need help linking MikroTik or checking the API flow? Our technical team can walk you through router and payment setup.
Owner support
Get guided support for payout requests, commission tracking, and owner account management.
Contact channels
Email: support@hotspotboss.net
Phone: +256 700 000 000
Support hours
Support is available during business hours in East Africa. We aim to respond within one business day.